Tired of slow, unreliable public transportation? Feel like nobody at Metro / Sound Transit cares about your rider experience?
You’re not alone.
The Transit Riders Union is helping to unite riders and give them a voice that will be listened to.
We are fighting to improve our transit system, specifically:
| Passenger amenities (shelters, maps, schedules, cleanliness, etc.) |
Service reliability and efficiency |
| Keeping fares low and fighting unfair service cuts |
Transit information and communication |
| Safety and security at stops and aboard buses |
Transit equity (ensure all riders in all areas are well-served) |
| Transit agency transparency |
|
Join us!
It’s not clear how many people subscribe to metro’s transit updates, but I’m finding them to be hit or miss in terms of usefulness.
For example, the bomb threat on New Year’s Eve – which resulted in the #49 being totally rerouted – was an example of the updates working (though the information contained within was not thoroughly useful); but a previous weekend had a major trolley outage on upper Capitol Hill stranding the #10 and #43 buses for hours with nary a peep from Metro.
What are your thoughts on metro’s customer communications lately?
Welcome to the new Transit Riders Union web site! We’re still working to migrate our old web content to our new web host, so please pardon our dust as we finish moving.
In recent Riders Union activity:
- Candidates responded to Transit Riders Union concerns. The leaders of the Transit Riders Union invited executive and legislative candidates for office in King County and Seattle to respond to the concerns of transit riders, and we have posted their responses.
- King County has released its Performance Audit of Transit. If you find something interesting that you’d like to share and discuss, or if you want to learn about others’ findings, join our “soapbox” group.
- Be in-the-know: The Transit Riders Union is finally in action! To keep up on the latest, sign up for announcements.
- And, as always, you can contact us at info@transitriders.org.
Happy and Safe Riding!
